atrade foods inc. is a chain of supermarkets where part of employees' monthly paychecks depend on customer satisfaction. 80 percent of the salary is based on earnings and the remaining 20 percent is based on customer satisfaction ratings and service quality. in this case, atrade foods inc. is committed to

In this case where the company is concerned about the satisfaction of the employees, Atrade foods inc. is committed to total quality management. (TQM).
TQM is an organizational approach to success in which the goal is the company to be continuously improves, with improved quality and performance.

The business cycle is the periodic but irregular up-and-down movement in economic activity, measured by fluctuations in real gross domestic product (gdp) and other macroeconomic variables. a business cycle is typically characterized by four phases—recession, recovery, growth, and decline—that repeat themselves over time. economists note, however, that complete business cycles vary in length. the duration of business cycles can be anywhere from about two to twelve years, with most cycles averaging six years in length. some business analysts use the business cycle model and terminology to study and explain fluctuations in business inventory and other individual elements of corporate operations. but the term "business cycle" is still primarily associated with larger (industry-wide, regional, national, or even international) business trends.

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