when a cloud service vendor fails to meet their commitment to provide a specified level of service, such as system availability, what is the customer usually entitled to receive from the cloud service vendor?

even though you have attached neither the chart nor the generalizations, i have located them online. the right answer is d, since they are asking you about a generalization. you can only infer from the chart that between 2008 and 2009 the number of employed workers decreased significantly (from over 115 millions to 107 millions approximately), which signals some type of economic crisis.  

well this isn't a question but if you are asking if it is true or false it is, true.

okay what's the question?

answer; participants attitudes about gun control;