Social Studies, 07.10.2019 20:10 hannahbaak
Jillian, a supervisor in a shoe store, observes frank, an employee, becoming anxious and defensive when a customer complains about some shoes. the customer reacts to frank's behavior by raising her voice and demanding to talk to a manager. when should jillian give frank performance feedback related to his handling of customer complaints?
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Jillian, a supervisor in a shoe store, observes frank, an employee, becoming anxious and defensive w...
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