Fletcher's books is a large and well known used bookstore in the williams county area. at fletcher's, we appreciate our customers and promise to treat them with respect, providing them with excellent service and great value. at fletcher's, a satisfied customer is a customer for life! based on the information from the company's website, which information should you highlight in your cover letter? a. your excellent customer service skills. b. your favorite genre of book. c. your interest in used books. d. your proximity to williams county

Read the passage below and answer the question that follows. ‘you make me feel uncivilized, daisy,’ i confessed on my second glass of corky but rather impressive claret. ‘can’t you talk about crops or something? ’ i meant nothing in particular by this remark but it was taken up in an unexpected way. ‘civilization’s going to pieces,’ broke out tom violently. ‘i’ve gotten to be a terrible pessimist about things. have you read ‘the rise of the coloured empires’ by this man goddard? ’ ‘why, no,’ i answered, rather surprised by his tone. ‘well, it’s a fine book, and everybody ought to read it. the idea is if we don’t look out the white race will be—will be utterly submerged. it’s all scientific stuff; it’s been proved.’ in this passage, tom’s ideas about race relations come off as uncivilized. what literary device is fitzgerald using here? irony personification metaphor simile