Myles is studying a system to lessen the number of complaints about the Help Desk. He has formally studied the service counter at Wal-Mart, Target and Kohl’s department stores; as well as listened in to complaint phone calls to a hotel booking site. He is trying to see how other organizations work at lessening complaints and also how they handle complaints. This would be what type of analysis?

Complaint processing

Design analysis

Problem analysis

Outcome analysis

Informal benchmarking

The following function returns a string of length n whose characters are all 'x'. give the order of growth (as a function of n) of the running time. recall that concatenating two strings in java takes time proportional to the sum of their lengths. public static string f(int n) { if (n == 0) return ""; if (n == 1) return "x"; return f(n/2) + f(n - n/2); } options: a) constant b) logarithmic c) linear d) linearithmic e)quadratic f)cubic g) exponential

10. when you create a pivottable, you need to specify where to find the data for the pivottable. is it true

What is domain name system (dns)? allows dynamic ip address allocation so users do not have to have a preconfigured ip address to use the network converts ip addresses into domains, or identifying labels that use a variety of recognizable naming conventions the efficient coexistence of telephone, video, and data communication within a single network, offering convenience and flexibility not possible with separate infrastructures the integration of communication channels into a single service