Rodeo ranch's agent slim is authorized to draw checks on rodeo ranch's account in town bank. upper range corporation is a rodeo ranch supplier. slim writes a check "pay to the order of upper range [signed] slim," indorses the check in upper range's name, and deposits it in his account in verity bank. if verity bank collects payment, the ultimate party most likely to suffer the loss i

Gwen, a manager at exude apparels inc., received a message from a customer requesting a replacement for a purchased pair of shoes. exude apparels has a clearly stated no-return policy. gwen responded to the customer denying the request in a tactful and clear manner. despite this, the customer submitted a second request. in this scenario, which of the following is an appropriate response to the second request?