Results from agreement between marketing and operations as to which customers add the greatest advantage and profits over time. customer segmentation customer-relationship management actively solicited customer-feedback customer rationalization reactive customer-driven quality

Which of the following distribution systems offers speed and reliability when emergency supplies are needed overseas? a. railroadsb. airfreightc. truckingd. pipelinese. waterways

How do the percentages of the 65 customer satisfaction ratings in that actually fall into the intervals [formula62.mml ± s], [formula62.mml ± 2s], and [formula62.mml ± 3s] compare to those given by the empirical rule? do these comparisons indicate that the statistical inferences you made in parts b and c are reasonably valid? (round your answers to the nearest whole number. omit the "%" sign in your

Cadillac's portfolio consists of sedans, a crossover, a sport utility vehicle, and a high-performance version of the sedan. the sedans are sold through the cadillac dealer network, but the high-performance version is sold in limited volumes and is not available at all dealers. this difference in availability is an example of how the products within the cadillac portfolio are differentiated by the