Gemma's music store is doing well, but her goal is to improve customer satisfaction. in order to do so, she should

a. improve the quality of her products.
b. track her sales carefully.
c. lower her prices.
d. understand her customers' values.

The movement of an economy from one condition to another and back again

Need true or false 1 2 3 4 5 6 7 8

With signals from no-claim bonuses and deductibles, a. the marginal cost curve for careful drivers lies to the left of the marginal cost curve for aggressive drivers b. auto insurance companies insure more aggressive drivers than careful drivers because aggressive drivers have a greater need for the insurance c. the market for car insurance has a separating equilibrium, and the market is efficient d. most drivers pay higher premiums than if the market had no signals