Can Someone help me with this ASAP. From the following list of terms, select the one that best fits each definition below. Write your selected word on the lines provided.

Word bank:
feedback
empathy
active listening
credibility
consistency
packaging options
image
interpersonal
initiative
electronic

Questions:
1.) One method of recording client requests. _
2.) A skill when using appropriate body language. _
3.) Good customer service builds the reputation, trust _ of a business.
4.) A communication skill needed to understand customers. _
5.) An example of choices that customers have. _
6.) Personal hygiene and grooming contribute to one’s _.
7.) Important in understanding the needs and point of view of a client. _
8.) Means reliability and constancy. _
9.) Employers appreciate workers who use their own _ when making decisions.
10.) When customers provide comments or reactions to customer service. _

1. the political environment in india has proven to be critical to company performance for both pepsico and coca-cola india. what specific aspects of the political environment have played key roles? could these effects have been anticipated prior to market entry? if not, could developments in the political arena have been handled better by each company? 2. timing of entry into the indian market brought different results for pepsico and coca-cola india. what benefits or disadvantages accrued as a result of earlier or later market entry? 3. the indian market is enormous in terms of population and geography. how have the two companies responded to the sheer scale of operations in india in terms of product policies, promotional activities, pricing policies, and distribution arrangements? 4. “global localization” (glocalization) is a policy that both companies have implemented successfully. give examples for each company from the case.

4.     chef a says that broth should be brought to a boil. chef b says that broth should be kept at an even, gentle simmer. which chef is correct? a. neither chef is correct. b. chef a is correct. c. both chefs are correct. d. chef b is correct. student c   incorrect which is right answer

Health insurance protects you if you experience any of the following except: a: if you have to be hospitalized b: if you damage someone's property c: if you need to visit a clinic d: if you can't work because of illness