Business, 04.12.2020 17:00 lovebunfan

When companies purchase technology from Conversica to reduce the variability of the human component of their service offerings, they are dealing with which fundamental difference of services marketing?

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Services are businesses that are rendered through the efforts of humans. For Conversica to reduce the variability of the human component of their service offerings, they are dealing with;

Heterogeneity

When people receive services from some businesses, they expect that they will always receive the same standard of care.

When people receive different standards of care, they can be turned off and seek better services from other businesses.

There should be no heterogeneity or variability in the standards of care. This is what Conversica is trying to avoid.

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Answer from: lilque3448

Companies purchase technology to reduce the variability of the human component of their service offerings. When they do this, they are dealing with the fundamental difference of heterogeneity of services marketing.

Explanation:

Service offerings are never the same. However, the presence of technology reduces this variability (heterogeneity) caused by the human component. The other fundamental differences between goods and service offerings are intangibility, inseparability, and perishability.

Answer from: Quest

1 all nations face the problem of scarcity because there are limited resources and unlimited wants. nations do not have enough factors of production to produce everything that their population wants. entrepreneurial resources initiate businesses to make new goods and services; labor resources produce goods and services.

2 there are four factors of production: natural resources, labor resources, capital resources, and entrepreneurial resources. natural resources are raw materials from nature that are used to produce goods. trees, water, and grains are natural resources. some natural resources, such as wheat and cattle, are renewable

3 wants

things that you do not need to have in order to survive, but would like to have

needs

things that you must have in order to survive

goods

physical products

services

tasks that a business perform for customers

resources

items that people can use to make or obtain what they need or want

determine

to settle or decide by choice of alternatives or possiblities

4 i really dont know

Answer from: Quest

What are the given options so i may

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