Business, 20.12.2019 07:31 ironclone13

Your buyer has just said, "your machines break down more often than most of your major competitors' machines." you decide to reply using the indirect denial method to handle this objection. which of the following statements is the best example of this method?
a. "you know, i think everyone should be as concerned about quality as you are."
b. "i can see why you feel that way, but on the other side, we do have very good service centers where you could get your machine fixed."
c. "that simply is not true. studies show that our machines break down no more than our major competitors'."
d. "that may have been true at one time. in fact, before we introduced our new quality control management system, that statement would have been right on target. however, things have changed."
e. "that's true. however, they are 30 percent less expensive. so they're still a better deal for you."

Answers: 3

Show answers

Another question on Business

Business, 22.06.2019 12:00

In the united states, one worker can produce 10 tons of steel per day or 20 tons of chemicals per day. in the united kingdom, one worker can produce 5 tons of steel per day or 15 tons of chemicals per day. the united kingdom has a comparative advantage in the production of:

Answers: 2

Answer

Business, 22.06.2019 12:30

Consider a treasury bill with a rate of return of 5% and the following risky securities: security a: e(r) = .15; variance = .0400 security b: e(r) = .10; variance = .0225 security c: e(r) = .12; variance = .1000 security d: e(r) = .13; variance = .0625 the investor must develop a complete portfolio by combining the risk-free asset with one of the securities mentioned above. the security the investor should choose as part of her complete portfolio to achieve the best cal would be a. security a b. security b c. security c d. security d

Answers: 3

Answer

Business, 22.06.2019 14:00

Which of the following would not generally be a motive for a firm to hold inventories? a. to decouple or separate parts of the production process b. to provide a stock of goods that will provide a selection for customers c. to take advantage of quantity discounts d. to minimize holding costs e. all of the above are functions of inventory.

Answers: 1

Answer

Business, 22.06.2019 17:10

Storico co. just paid a dividend of $3.15 per share. the company will increase its dividend by 20 percent next year and then reduce its dividend growth rate by 5 percentage points per year until it reaches the industry average of 5 percent dividend growth, after which the company will keep a constant growth rate forever. if the required return on the company’s stock is 12 percent, what will a share of stock sell for today?

Answers: 1

Answer

You know the right answer?

Your buyer has just said, "your machines break down more often than most of your major competitors'...

Questions