Business, 14.12.2019 04:31 22MadisonT

Your company started using a new shipping company two months ago. during your short relationship with the company, you notice that it regularly inflates its shipping rates, fails to meet scheduled deliveries, and loses packages. you decide to write a letter to them ending the business relationship. what are your goals when responding to the previous scenario? check all that apply.

a. to encourage follow-up correspondence from the receiver.
b. to convey fairness.
c. to avoid creating legal liability for your company.
d. to ensure that the company knows you are angry.
e. to make the receiver understand the bad news.

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