Assume that shannon’s decides to move forward with its loyalty / rewards program. estimates for the cost per customer are $6.23 per month. average customer margins, before subtracting off the cost of the loyalty / rewards program, are expected to be 34.68. assuming that shannon’s wishes to obtain a minimum clv of $120, what is the required retention rate that must be achieved? assume that the interest rate is 1% per month. compute your answer to the nearest 1/100 of a percent e. g. 50.13%. however, do not include the % symbol.