Can someone pls help

Identify which stage of the listening process is occurring in the following scenario. on the way home from school, erik enthusiastically began telling his older brother gunter about an upcoming class field trip to the zoo. gunter looked up after a moment and said, "what? " as he pulled his earphones out of his ears. answers choices:

How do you say i have 3 family member’s in chinese? i’m a beginner.

Im home schooled why does my mom make me do such hard work dx