The biggest hurdle to good listening is
(a)not having the right advice to give
(b)giving too much sympathy, time, and love to others
(c) overcoming your own tendency to concentrate on yourself

answer: the message or content is the information that the sender wants to relay to the receiver. additional subtext can be conveyed through body language and tone of voice. put all three elements together—sender, receiver, and message—and you have the communication process at its most basic.

explanation: