Sociologist robert michels called the tendency of organizations to become increasingly dominated by small groups of people the bureaucracy. true or false

That statement is false

Robert michels called that tendency as  iron law of oligarchy. He believed that every society, no matter how democratic they initially are, would eventually turn into oligarchy.
This happen because people in upper class society would make unfair efforts to keep their position by giving their relatives with high position without regards of their competence.