Dana is trying to talk to a client from russia, but his russian accent is so thick that she can hardly understand what he is saying. in this situation, hampers dana's communication with her client.

The correct answer is known as "Noise".

Noise is considered to be one of the barriers in communication, wherein it is defined as any sort of disruption that disrupts with the process or intermission of statistics from the sender to the receiver. There are exceptional styles of noise, such as bodily noise, mental noise, semantic noise, and of route, physiological noise.

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