Ms. giovanni's test results suggest that she is dying of ovarian cancer. she tells her family that the lab must have mixed up her results with someone else's. according to kubler-ross, ms. giovanni is most likely to be in the stage of coping with the suggestion that she is dying.

The correct answer is the denial stage of coping. 

According to Kubler-Ross's theory of the five stages of grief in dying patients, denial is the first stage dying patients go though when coping with fact that they do not have much longer to live. Denial refers to the phenomenon where individuals essentially refuse to accept their impending death. They are in denial of a diagnosis of their impending death due to shock and overwhelming emotions. 

C; skin, is the answer!