When helene understands the meaning of the instant message, helene is engaged in?

Helena is at that moment engaged in what is known as the message decoding.
The communication in the workplace is of great importance as it because it can smooth the co-ordination of different departments and people who work in them. Communication in the workplace is same as the regular communication and depends on the sharing of ideas, information,opinions and facts though the exact definition would most likely be a bit different depending on the author you are reading. The communication is not only transmitting the information but also its understanding. That understanding of the message is message decoding.