In history class, kuo takes notes on a laptop. however, by doing this, she misses important details and performs poorly on exams. when she asks her instructor for advice, she is most likely to be told to

The answer to this question is begin taking notes by hand.
Taking notes  with laptop usually require higher level of concentration towards our attention which will diminish our attention towards our teacher.
Most people in high school and above usually had the ability to write things down even without looking.