Six steps for making ethical decisions: 1. Identify the ethical issue or problem in a scenario . Lorna is a secretary in the Human Resource Department . Her good friend Michael is applying for a job with the company and she has agreed to serve as a reference for him . Michael approaches her for advice on preparing for the interview . Lorna has a copy of the interview questions that is asked of all applicants and considers making him a copy of the list so he can adequately prepare . ​