You hear one of the residents say he will eat lunch later after everyone else has eaten. A direct care staff person tells him that he must eat lunch with the group. How should you respond to this

most cajuns resided in acadiana, where their descendants are still predominant

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an informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.