Craig is dating Natalie. He wants her parents to like him so he works hard to show them that he is respectful, polite, and charming. His attempt to shape how others view him is an example of:

Craig is dating Natalie. He wants her parents to like him so he works hard to show them that he is respectful, polite, and charming. His attempt to shape how others view him is an example of: Impression Management.

Explanation:

Impression Management is a set of psychological processes that allow the individual to effectively control the personal images that he/she projects to the outside, through the selection of information and hisher behavioral and emotional control, allowing him/her to achieve personal goals, that is, the person seeks in a way intentional to create a favorable or acceptable impression of himself/herself before others, to alter the result of the perceptual process in his7her favor. One of the main motivators for the adaptation of one's own behavior to external demands is the need for social approval.

what's this it's not giving you what have to do.