Ted and Lisa are selling their home and have signed a listing agreement. Client or customer? Steven visits Ted and Lisa's open house, and he is interested in purchasing their home. What happens next? Is Steven a client or customer?

Brandy has been given a great deal of opportunity to advance her career. she recently got a huge increase in authority and salary, and she was hired to do what she has always claimed was her dream job. however, brandy is not enthusiastic about coming to work, and when she is there, she spends most of her time complaining about how maurice got a bigger office and nicer furniture than she did. brandy’s behavior would seem to support theory.