Colin is a branch manager for a large freight company. He has noticed low morale lately, perhaps because of the cramped quarters, stricter policies, and lack of raises this year. According to Herzberg, Colin should first concentrate on:

answer; genetics;

answer; quantitative versus qualitative research;

stable food supply,social structure, government,religion,culture/art,technology and writing/language;

answer; coal reserves in the u.s are far greater than petroleum reserves;