A single-channel queuing system has an average service time of 16 minutes per customer, which is exponentially distributed. The manager is thinking of converting to a system with a constant service time of 16 minutes. The arrival rate will remain the same. The effect will be to:

Decrease the average waiting time

Explanation:

A single-channel queuing system has an average service time of 16 minutes per customer, which is exponentially distributed. The manager is thinking of converting to a system with a constant service time of 16 minutes. The arrival rate will remain the same. The effect will be to DECREASE THE AVERAGE WAITING TIME that is reducing variability will reduce waiting time.

- "ethical issues. deception – the participants actually believed they were shocking a real person and were unaware the learner was a confederate of milgram's. however, milgram argued that “illusion is used when necessary in order to set the stage for the revelation of certain difficult-to-get-at-truths.” "

- "milgram's work was conducted in the early 1960s before the current.the studies ignited a debate about the ethical treatment of participants. what appear to be dangerous, if not deadly, electric shocks and the by today's ethical standards, many questions about the research have gone unanswered."

probably 3 since archeologists and historians don’t understand there writing.