According to theory, listeners have certain expectations about how speakers should communicate. If these expectations are violated, listeners will feel less favorable toward the communicator of the message.
a. verbal expectancy
b. communication delivery
c. nonverbal expectancy
d. general semantics

Five students—jalen, chris, juwan, jimmy, and ray—move into a house together and discover they share the odd habit of drinking milk with ice in it every night before bed. they own several ice trays and make a pact to always refill the trays when they are emptied so that the supply of ice will never run out. but the five often do not have the time or energy to refill the trays, and after a few weeks, it becomes quite common for them to meet in the kitchen and discover that they have no ice. this would best be characterized as what type of dilemma

Tanya was used to using word, and she did some work for her brother mike, who was using wordperfect. tanya was quickly able to use wordperfect for windows with little difficulty, since many of the commands for it were the same as the commands for word. tanya's ability to use wordperfect best illustrates:

Sociology is best described as the systematic study of