During history class, one of the students rolled a baseball on the floor toward the front of the classroom. Ms. Durango saw the rolling ball as she turned from the front marker board. She saw the direction from which the ball rolled, determined that she needed to identify the disruptive student immediately, and quickly called the name of the only boy sitting on that row. Her identification was not correct. What probably hindered her from solving the problem of identifying the disruptive student?a. Representativeness heuristicb. Functional fixednessc. Response setd. Analysis paralysis

Representative Ness Heuristic

Explanation: Representative Heuristic is usually employed when the need to make relatively quick decision occurs and therefore relying on the most readily available mental information to guide our decision. The representative Heuristic relies on using a prototype or something very synonymous to the observation or decision to be made. In most cases, decisions of this sort are usually incorrect. In the scenario above, the representative Heuristic was employed as the teachers perception or guess was guided by the direction from which the ball rolled. The direction of the ball was used as prototype which influenced the teacher's decision to conclude it was the boy on the same row.

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