) Universal Containers Call Center Agents have limited visibility to customer support levels, resulting in inconsistent response times and lengthened resolution times. Which two recommendations should a Consultant recommend to improve the agent experience and reduce response and resolution times?

When paul realizes no one is coming to the rwandan refugees, he tells them there is only one way for them to get . what is it?

What are three voluntary behaviors that is not control by results?

Read the following: (1) liz has become more responsive to her partner's advances since a really beautiful woman moved in next door; (2) unable to accept his desire for other young men, 15-year-old juan immerses himself into his studies; (3) shauntel tells people that her coworker mary dislikes her; though if she were honest, shauntel would realize that it is actually she who dislikes mary; (4) "ben's nasty; he's disgusting," says renee; but renee secretly finds ben attractive. describe the defense mechanism he or she is using.