You have just been offered a promotion that your friend and coworker, Beth, has been hoping for. Beth knows that you had a scheduled meeting with your boss today and sends you an e-mail asking how your meeting went. You know Beth will be upset when she hears the news of your promotion; however, she is a good friend, and you need to be honest and tell her in your response e-mail.

Direct
Indirect

indirect

Explanation:the direct method is not useful in this case because you are trying to pass a good news to a person who will percieves it as a bad news. An indirect response is useful when trying to pass a message that is not pleasant. To your friend, the message is a bad news because she was expecting it for herself and did not have it so she will be downcast. The best way is to pass it indirectly so that she will not be offended and your friendship will be safe.when using the direct approach, the message you are trying to pass comes first. For someone who is expecting something and did not get it, that will be a shock to your friend and can even make her fall into depression. The best way is to find a way around it before you pass the main news or information.