When you enter an old password to retrieve your email, rather than entering your new password, you are demonstrating interference. On the other hand, not being able to recall your old phone number is an example of interference

The correct answer is proactive ; retroactive

Interference theory separates memories in chronological order, based on when they were acquired, to understand how people have difficulty remembering certain information.

Proactive interference occurs when you are trying to remember something that you have memorized relatively recently and a past and separate memory gets in the way.

Retroactive interference occurs when you are trying to remember something you have memorized in the past and something similar that you have learned since that time hinders your ability to correctly associate what matters.

i dont know sorry why dont you looking it up on google