What aspect of cloud computing will be most beneficial in reducing a technician's time and effort while still giving the technician the ability to create and delete user accounts?

Resource pooling

Explanation:

Resource pooling is a popular term in a cloud computing environment which refers to a situation in which service provider or an IT technician provides services to several users with provisional and scalable services, with authourisation to create and delete accounts with a simple click of a button.  

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