Alienation is defined by the text as: Select one: a. The condition in which the individual is isolated and divorced from his or her society, work, or sense of self. b. Social forces considered real which exist outside the individual. c. The act of defying social norms in favor of group unity d. The strength of ties that people have to their social groups, was a key factor in social life

Danilo has been working for metropolitan taxi for three months. he expected that his job would be to drive around the city, pick up fares, and drop them off at their desired locations, but in his first few days on the job he realized that the job entails much more. he must keep his taxi cab clean and neat, and some days he will be stationed at the shop and go to people's houses to pick them up and bring them to the local airport. within a few months, he has learned that taxi drivers often express frustration with the people they call "civilians"—that is, non–taxi drivers, whose driving skills they complain about incessantly. in his first few months on the job, describes what danilo is undergoing.