Which of the following is true of COQ measures? A. They focus managers' attention on how poor quality affects operating income. B. They direct attention to financial processes that help managers identify the precise problem areas that need improvement. C. They forecast customer satisfaction and employee satisfaction, which are useful indicators of longminusrun performance. D. They provide immediate shortminusrun feedback on whether qualityminusimprovement efforts are succeeding.

Ocean currents that move away from the equator carry warm, moist air and ocean currents that move away from the poles carry cooler, dryer air. based upon this information in the map above, which of the following statements is true? a. the climate on the western coast of south africa is warm and rainy.b. the climate on the eastern coast of south africa is warm and rainy.c. the climate on the eastern coast of australia is cool and dry.d. the climate on the eastern coast of japan is warm and rainy.

"“forty or fifty years ago, many people thought that simply transferring technologies from industrialized to developing countries would close the technology gap. now we know that technologies developed in industrialized countries may not be suitable for use in other environments. they may require a particular type of infrastructure to operate. they may need specialized parts or knowledge to mend when they break we now understand that innovative capacity must be built in different ways." - united nations secretary-general ban ki-moon based on the secretary general's comments, which of these would be most important for a country to improve? a) native literature b) transportation grid c) cultural traditions d) construction styles

Where did the constitutional convention take place