A(n) crm system is an interactive system that enables an organization to conduct communications related to sales, marketing, and customer service activities through a mobile medium.

Mobile CRM(Customer relationship management)

Explanation:

Mobile CRM(Customer relationship management) is a tool that works on the devices such as tablets or mobile phones by users for accessing the important key information related with business,sales customer service and other related cause at any time and place.

It helps the internet enabled mobile devices to conduct businesses at time of being very busy or occupied.It can also access the data of customer through connecting with mobile CRM .

in this scenario it would be the consumer demand as most influential in making the decision. the band members need to figure out where and from whom they will make the most money, in other words who out of the two consumer groups - football fans or car drivers - will spend their money, who is more likely to contribute to their cause and buy what they are offering.

answer; decreased;