1) based on his 14 points, deming is a strong proponent of:
a) inspection at the end of the production process.
b) an increase in numerical quotas to boost productivity.
c) looking for the cheapest supplier.
d) training and knowledge.
e) all of the above.

Answer is D. Training and knowledge.

Explanation:

William Edwards Deming was an American professor and author, who died at the age of 93 years.

He made use of Kaizen as a model to promote an approach in processing analysis and improvement, I.e reducing waste and improve productivity and safety.

He created a Deming cycle, which is a kind of continuous improvement model with four stages, which are plan, do, study and act.

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