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Social Studies, 19.12.2019 19:31 jaheimnorman590

Thomas ware is 67, african-american, married with 2 grown children, and retired from the postal service 4 years ago. at an initial appointment 2 weeks ago for eating difficulties and marked weight loss, you thought you had agreed that he would see a gastroenterologist, but mr. ware did not follow up as planned. after you say, "mr. ware, i understand that you missed your appointment with dr. pang, the gi specialist" which of the following continuations illustrates the recommended strategy to proceed?

a. "how could dr. pang's office have done a better job of reminding you about your appointment? "

b. "that appointment is very important. if it is ok with you i'll contact his office to try to reschedule you."

c. "can you tell me why you couldn't keep your appointment with dr. pang? "

d. "what is it about seeing a specialist that might seem frightening to you? "

e. "you grew up in the southeast, could that relate to concerns about seeing a specialist you haven't met before? "

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