Two students, jeff spicoli and "the dude," were studying for the third exam in their marketing course. while studying the supply chain chapter, "the dude" made the following statement: "if it weren't for wholesalers and other supply chain intermediaries, the products we buy would cost a lot less! " after contemplating the dude’s words, jeff spicoli replied, "wait a minute. we learned in class that supply chain intermediaries actually provide different types of utilities for consumers." the dude’s statement refers to: