What involves the use of strategies and technologies to transform governments by improving the delivery of services and enhancing the quality of interaction between the citizen-consumer within all branches of government?

eGovernment

Explanation:

eGovernment involves using technology and the internet to improve service delivery to citizens and other residents in a region or country.

It improves government interaction with citizens, employees, businesses and other government agencies.

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sir frederic attributed inaccuracies to schemas. memory reconstruction is one part actual events and one part personal schema, which can result in inaccuracies when memories are reconstructed.