Whenever claudia gets an a on her psychology exam, she believes it was due to the fact that she is an intelligent, hard-working student. however, when she receives a c on an exam, she attributes her behavior to the situation and thus blames the grade on her instructor's ineffective teaching style and poor choice of test questions. claudia's behavior is an example of
a. learned
b. the self-serving bias
c. the false uniqueness effect
d. the false consensus effect