James works at a local electronics store. he is responsible for ordering supplies, paying bills, and informing regular customers about the latest products that are available. james is responsible for the processes at the store.
a. transformational
b. operational
c. strategic
d. managerial

operational process

Explanation:

operational process is a process of organized activities in a store or a set of activities done a person in the store is a specific service and product in the organization. For instance, if someone is cutting hair then there will be a process as first of all wash the hair then combs the hair and after this procedure start to cut the hair. It is an aligned skill that is used by a person to complete their task perfectly.  

me no say

answer; language that can promote racial stereotypes;