The reservations department of a major airline meets weekly to discuss ways to improve the sales quota. whenever they meet, sam (a new employee), is the only one to express a differing opinion. at first the leader just asked him not to rock the boat, but as time went on, the group began to ignore sam and speak as though he had not said anything. this is a sign of what symptom of groupthink?
rationalization.
illusion of unanimity.
direct pressure.
self-censorship.

Kate is 14 years old and just started taking dance classes with her friends at a local dance studio. this is her first time in a dance program, so everything is new to her. her friends convinced her to join the class since they have been enjoying it for a few months. how could the following terms her succeed in the dance class? ● secondary reinforcement ● identity vs. role confusion ● observational learning how could the following terms hinder her success in the class? ● circadian rhythm ● basal ganglia ● vestibular sense