The father of a 4½-year-old boy has contacted the nurse because he is concerned that his son is frequently touching his genitals. the nurse explains that this is normal during the preschool years. which statement by the father would indicate a need for further teaching?

An informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.