Kaitlyn believes that she failed her psychology exam because the teacher made the questions on the test impossible to answer. kaitlyn has just engaged in

attribution

Explanation:

Attribution Theory is a theory of Social Psychology that discusses the ways in which people explain (or attribute) the behavior of others, or themselves, with external factors. It explores how individuals "attribute" causes to events and how this cognitive perception affects the usefulness of individuals in an organization. In Kaitlyn's case, attribution theory applies when she attributes her failure in the psychology test to her belief that the teacher made it impossible for her to answer the test questions.