When the toddler's ball rolled under the motel bed, his mother was surprised to find a dirty sock and used crumbled tissues under the bed also. this physical evidence of service was not what the mother expected to find in this luxury hotel and served to broaden the provider of the gaps model of service quality.
a. gap 1
b. gap 2
c. gap 3
d. gap 4

The document shows a personal allowances worksheet. this document is part of a

When zhang qin went to explore west, he brought back stories of

What was the goal of congress when it passed the sherman antitrust act to break up corporate trusts? a. to remove government regulation from businesses b. to return private competition to the marketplace c. to lower taxes on small and medium businesses d. to prevent politicians from investing in businesses e. to increase laissez-faire ideals in the marketplace