What do you know about social structure that may explain the difference between mary’s and linda’s behavior towards the young man?

Hello. This question is incomplete. The full question is:

"Imagine you are working for a community center that offers health, wellness, and relief services to all community members. The clientele is diverse and daily you see individuals of all types. One morning, you notice a young man who comes to the center for assistance. His shoes and clothes are ragged, his hair is unwashed, and he’s quite thin. When he stops to speak to the receptionist (Mary) at the front entrance, she makes no secret of her distaste for the young man. She rudely sends him off towards the social services office. Later that morning you walk by the social services office. You see the manager (Linda) has found the young man a sandwich and some coffee. Linda is sitting beside him and helping him fill out some paperwork. She touches him arm briefly before she stands up to greet another visitor.What do you know about social structure that may explain the difference between Mary’s and Linda’s behavior towards the young man "

Social Structure is a system of organization of society that stems from the interrelation and position (social status) among its members. It is determined by several factors, including economic, political, social, cultural, historical and religious.

According to this type of structure, people are categorized into poorer and richer individuals.

This structure is also responsible for situations in which the poorest people are marginalized. Because of their appearance, many poor people are said to be dirty, uncomfortable, criminal and harmless. This can be seen in the question above, where Mary, seeing a boy with a more humble appearance and outside the standards of people with greater economic power, she automatically marginalized him and felt uncomfortable with his presence. Unlike Linda, who realized that poorer people, like the boy, need help and empathy.

i think it's b or c hope this