Laura is typical of many u. s. businesspeople. she feels the u. s. culture defines the model for the rest of the world, and that the "american way" of doing things is the best. laura is guilty of

I believe the answer is: Ethnocentricity.

ethnocentricity refers to the act of seeing our own culture as inherently superior compared to another culture. This often make people seeing the norms or tradition that exist in other culture by using our own as a standard. The more their culture deviate from ours, the more inferior we think their culture to be.

answer; social penetration theory;

answer; involves both the element of performance and interpersonal interactions;