Anne experienced extreme pain at the dentist as a child. now she goes to a different dentist, but feels her heart race when she arrives, and go down when she leaves. her heart racing whenever she goes to the dentist is due to and the calming feeling when she leaves is due to

Classical conditioning; operant conditioning.

Classical conditioning is a person's old response to a new stimuli. They have already learned a specific type of behavior from an old event so they are conditioned to respond to a new stimuli that resembles the old one in a similar way.

Operant conditioning is a type of learning in which behavior is strengthened if followed by a reward or diminished if followed by a punisher.

always include the steps and/or background required to get to the final answer. let’s other people understand and solve future problems on their own.