The power process: "employ your word" refers to the ladder of powerful speaking. the characteristic that distinguishes the bottom rung of this ladder from the upper five rungs is

As a senior student representative on the ethics advisory board of your university, you feel strongly that cheating on college exams is unethical. you never cheated on any exam. however, this semester your best friend was desperate for your , and you allowed him to take a quick "peek" at your answer sheet. since then, you feel uncomfortable every time you think of the situation. which of the following concepts best explains your psychological discomfort? a. job detachment b. cognitive dissonance c. emotional labor d. emotional dissonance e. affective detachment