"when a performance gap is identified and there is shown to be a lack of ksas"

The answer is "You still might want to determine if there are any barriers to performance."

Performance gap refers to the difference between the present circumstance and the expected circumstance. Execution hole investigation enables a business to recognize how far it has come toward achieving its objectives and how far despite everything it needs to go to accomplish them, with the target of building up a solid procedure to close any current gap.